Paramount+ App Reviews

In my experience, regardless of the platform, the CBS app is the worst Ive encountered thus far. The commercials rarely load properly, if ever, and they have yet to master appropriate and consistent commercial timing during any show. So unless you pay their greedy premium to watch commercial-free, youre in for a frustrating, uphill battle to watch shows dominated by loading problems and unpredictable app crashes.

If I wanted to watch all these commercials Id just watch TV. I dont mind 1 or 2 during their breaks, but 5-7 is way too many. I cant even catch up on all the episodes before its used all my data.

Regardless of what I do, the app freezes after about 10-12 clicks. Anywhere, any path; freeze. And Ive got a 7 plus with plenty of free space. Rebuild from the ground up please.

Freezes and crashes. This just started happening.

Terrible!!! Wont load anything!!!!

My phone crashes regularly with this app open.

This is the only time I get to watch lets make a deal at anytime

I cant used the app in my ipad.

The recent updates to the Apple TV app make me reactivate the app every other day, significantly slowed down scrolling and added extra clicks to watch a show. Please fix it back to the snappier performance it used to have and quit making me reactivate!!!

As soon as I went through the process of signing in, the app crashed. Tried again and same thing happened. I would rate it zero, but not given the choice.

I was halfway through the show, and the app crashed.

I support CBSS decision to offer paid subscriptions that give deep access to their library, plus a free version with less content. Its the basis for a classic "freemium" product business model - give users a positive experience with a limited version for free, and get them wanting more so theyll move up to a paid service. But for that to work, you need to have a positive user experience with the free version, and be strategic about when and how the user hits the limits of free, so that jumping over the pay wall is their idea. CBSs product design team and user experience designers in particular have failed SPECTACULARLY at this fundamental requirement. The free version should let the user run free amongst the available content, enjoying it with the absolute minimal barriers - basically, program surfing as if they were in front of a tv with a menu of all the goodies, and watching the next interesting thing was just a click away. Then program your free/paid selection so the limits hit them at that point when they are enjoying the content so much, they just gotta have more! Instead, CBS HAS elected to present a ton of content that *looks* like its available, and force the user to navigate down and back up silos to discover, in many cases, that theres actually no content available to view without the paid upgrade. Its a design/workflow pattern that perfectly supports the requirement "Create maximum opportunities for user disappointment, and minimize opportunities for success." This approach shows that someone at the Product Design level is trying to solve business goals with zero regard for how human beings actually behave. The exact same set of free content/paid content can easily be presented to encourage user upgrades to the paid service. Right now, lack of the most basic understanding of user experience design has let to a product that mostly encourages people to just abandon the effort. CBS: Get a product manager who understands that brute force is not the way to accomplish business goals, and knows how to encourage users to fulfill your business goals, instead of just checking some box in a list of business requirements. Someone should be embarrassed.

Worst streaming app I have used. I would never pay for it. Crashes, buffers often, doesnt remember which episodes have been viewed. Clunky navigation. CBS should pull the app, or at least make it free.

I got the app to watch Elementary because the newest season isnt on Hulu. But this app is a major downgrade from the easy and welcoming interface of that streaming service. This app is buggy and even without the bugs it isnt user friendly. Its obvious that CBS did the bare minimum (if they even did that) to develop this app. Im willing to pay for the content I want to see but when the delivery is deplorable Its much easier to justify piracy. I wish CBS would realize thats how many others feel as well

I dont know what cbs is thinking - charging customers for network tv. They are the only one doing it. I can watch cbs through my cable so why do I have to pay to what on Apple TV for convenience? Why are so many episodes missing from Big Bang theory? Youre still making money through commercials. Every time I hit buy, I hate cbs a little more. I dont even pay for cable apps on appleTV! You need to rethink your business strategy.

If I didnt want to watch the shows that are at CBS All Access, Id ditch this app. No flexibility, poor performance, and every time you have to start over---which is a lot---it makes you watch commercials again. You would think that when they are charging me $4.99 /month, they could give me a decent app to use.

App is constantly freezing and closing out at random times. The stability of this app is very lacking. Quite disappointing.

Way too expensive for one network. CBS would be better off partnering with slingtv or other similar services for live TV. The rest of the content is not worth the subscription price. Its only CBS shows. Also no picture in picture, this feature has been around for a while now, get with the times developers.

What a piece of SH111tttt app. Doesnt work on any level. Programmers must be chimpanzees. Awful.

I already voice my opinion on a survey that CBS All Access sent me. But this app is terrible. One problem is that it shuts down randomly. When you are in the middle of watching a series it doesnt even bring up the episode thats next in the series. And most of the time it doesnt show a progress bar or show that youve completed a episode in the series. So Ive gone to taking notes as to which episode I watched last because theres just no clue as there is in Hulu, Netflix etc. I hate having to pay for something that gives very mediocre service. But in our area we cant get channel 5 and some of our favorite shows are on CBS so we have to resort to watching it on CBS all access. And on Roku… Thats a whole other story! Its awful!